We only allow for returns for VISUAL COMFORT lighting, subject to a 35% restocking fee. Lighting must be returned in the factory carton packed exactly as it was shipped, otherwise returns will not be accepted. Installed, customized, or rewired lighting is not eligible for return.
If you wish to return an item listed above, you will be responsible for outbound and return shipping and delivery charges to the manufacturer.
A traceable return shipping method is required (FedEx, UPS, etc) Returns must be received in original condition and in the original packaging within 15 days. Credit card orders will receive refunds in the form of a credit back to the original account. Shipping, receiving and Delivery Service charges are not refundable.
RETURN POLICY FOR DROP SHIPMENTS
Please inspect your purchase immediately upon delivery. If there is a problem with your order, contact us at AUSTIN@OBJETSLTD.COM within three (3) days of receipt OR contact us AT 512-467-0301
If you receive a damaged, defective or incorrect item, we will work with you to make things right.
ITEMS SOLD FROM THE SHOWROOM FLOOR
All sales are final and sold “AS IS”.
Please inspect items carefully before you or a delivery company has them in your possession.